What is your strategy for connecting with your customers?
Your social media platforms are how you connect with your customers. They need to see you present and available through the digital spaces they are participating.
We are here to support you through identifying your audience and defining social media goals, choosing the right platforms (Facebook, Instagram, TikTok, Pinterest, etc), and developing a calendar for consistent posting.
Have you created all of your content?
The content you post represents your business and your brand. This is your way to publicly show your customers who you are and what you represent.
Webspace Foundry is here to develop your branded graphics, videos and animations, creating content tailored to each platform such as short videos for TikTok, carousels for Instagram and post for Facebook.
Are you listening to your community?
You need to show your community your an active and a present business owner. Your community may be a vocal and wants to communicate and engage with you online. Let us help in managing the engagement and dialogue with your community.
Our team will monitor comments, message and mentions, responding to customers while engaging with your followers to build those relationships, and managing reputation and addressing negative feedback quickly. We will provide you a detailed report of what conversations and engagements are happening within your communities on each social platform.
Do you know what is happening with your community?
It is not enough to just communicate with your customers through social media. You need to understand the science behind making the marketing decision around the data which is collected.
We will provide data and reports for key performance indicators (engagement, impressions, clicks and conversions), measuring ROI and identifying which platforms or campaigns performed best and providing suggestions on where we can improve engagement with your customers.